Makani Kai Air expands with flights...

Makani Kai Air expands with flights from Maui to Molokai

Makani Kai Air will expand its Hawaii interisland service and fly between Molokai and Maui starting on June 1. The Honolulu-based airline will operate six roundtrip flights daily between Kahului, Maui and Hoolehua, Molokai, and twice-a-week flights between Kapalua on Maui and Kalaupapa on Molokai. The company began flying from Oahu to Molokai in 2013 and added more flights last year due to strong demand. The U.S. Department of Transportation awarded Makani Kai with a four-year, essential air service?
Delta booked most Hawaii trips for ...

Delta booked most Hawaii trips for frequent flyer award travel, Consumer Reports says

Delta Air Lines? frequent flyers booked the highest percentage of Hawaii round-trip tickets for award travel last year, according to data from Consumer Reports. For the fiscal year ending Sept. 30, 2014, it reported there were 79,020 round-trip award passengers to Hawaii on Atlanta-based Delta Air Lines (NYSE: DAL), accounting for 18 percent of its award travel. Delta currently flies to Honolulu, Kahului, Kona and Lihue, according to data from the Hawaii Tourism Authority. United Airlines booked?
Ohana by Hawaiian ad seeks pilots a...

Ohana by Hawaiian ad seeks pilots and mechanics in wake of Island Air cuts

In the wake of Island Air's announcement that it would shutter its Kauai operations and reduce its workforce by 20 percent, interisland competitor Ohana by Hawaiian and its contracted operator, Empire Airlines, are looking to hire pilots and mechanics. A job advertisement in the Honolulu newspaper Wednesday proclaims ?We are hiring!!!!? and said the airline is looking for pilots and mechanics on Oahu and the Mainland. Ohana by Hawaiian is a year-old subsidiary of Hawaiian Airlines and Hawaiian?
Hawaiian Airlines flew 4% more pass...

Hawaiian Airlines flew 4% more passengers in April

Hawaiian Airlines flew 816,688 passengers in April, a 4 percent gain from the same month last year. Hawaiian Airlines, a subsidiary of Hawaiian Holdings, Inc. (Nasdaq: HA), said Wednesday that traffic, or revenue passenger miles, increased by 6.3 percent in April, while capacity, or available seat miles, rose 4.8 percent. Its load factor, or percentage of seating capacity filled, was 77.5 percent for the month, a 1.1 percentage point gain. For the first four months of the year, Hawaiian Airlines?
Fate of proposed streetcar system i...

Fate of proposed streetcar system is now in the hands of voters

A proposed streetcar for the capital's urban core is about to face its final test. Ballots went out Monday to voters who will have the final say. Registered voters near the proposed line in Sacramento have until June 2 to return mail ballots on whether to enact a parcel tax to pay for the system. That vote comes after property owners in the same area returned ballots earlier this year in an advisory vote that ended up endorsing a streetcar system. That vote weighted responses based on the amount?
Southwest vs. Delta Air Lines: On-t...

Southwest vs. Delta Air Lines: On-time arrival dogfight doesn't let up in April

Close but no cigar. That might be the best way to describe the April results of the intense battle that has broken out between Southwest Airlines (NYSE: LUV) and Delta Air Lines (NYSE: DAL) for crowing rights as the domestic carrier with the best on-time arrival performance. In recent months, Southwest has been charging hard, coming within a tenth of a percentage point of matching Delta's on-time arrival performance in March, according to FlightView, a Newton, Mass.-based airline and airport data?


Las Vegas' Famed Riviera Closes For...

Las Vegas' Famed Riviera Closes For Good

The first high-rise hotel and casino to open on the Las Vegas Strip is closed after 60 years of glitz, glamour and gambling. KSNV's Jeff Gillan reports.
TSA Agent Faked Cancer for Time Off...

TSA Agent Faked Cancer for Time Off, Feds Say

Marc Bess Sr. faked cancer for five years until he got sloppy and continued submitting paperwork from a doctor who'd died, prosecutors say.
FAA Had Questioned Mental Health of...

FAA Had Questioned Mental Health of Germanwings Pilot

Five years ago FAA officials questioned the mental fitness of the Germanwings pilot who crashed an airliner in the French Alps last month.
Quake Deals Blow to Nepal's Landmar...

Quake Deals Blow to Nepal's Landmarks and Tourism

Many tour companies have canceled all upcoming trips to the area and are offering refunds or alternate destinations.
Shattered Historic Sites Could Ruin...

Shattered Historic Sites Could Ruin Nepal Economy

The Nepal earthquake destroyed many historic sites that draw hundreds of thousands of tourists who fuel a big part of the country's economy.
Massive Baggage Blunder Ties Up Air...

Massive Baggage Blunder Ties Up Airport

International passengers spend hours waiting for luggage at Houston's Bush Intercontinental Airport on Sunday. KPRC's Bill Spencer reports.


Business Travel: Loyalty Program Ru...

Business Travel: Loyalty Program Rules Aren?t Ironclad

Even though many programs stipulate that miles and points can?t be transferred after a death or divorce, exceptions can be made if a person makes a good case.
Business Travel: The Power Grab at ...

Business Travel: The Power Grab at Airports Has a New Headache

Airports are installing more electric outlets in departure areas, and pranksters are pasting on walls stickers of outlets, to dupe power-hungry travelers.
How Many Stars for the Wi-Fi?

How Many Stars for the Wi-Fi?

Hotels are responding to customer demand with improved Internet connectivity, sometimes offering it free.
Business Travel: To Cuba on Busines...

Business Travel: To Cuba on Business

Despite significant changes, Americans still have rules to follow while doing business in the country.
Business Travel: A Lift From Oil Pr...

Business Travel: A Lift From Oil Prices

After a string of bankruptcies and failures, airline executives say that some of the savings from lower oil prices are being reinvested into their business.
Business Travel: In a Car-Obsessed ...

Business Travel: In a Car-Obsessed City, Learning to Love Mass Transit

Many business travelers may not even be aware that Los Angeles has a network of nearly 200 bus lines, six rail lines and an extensive regional commuter rail system.


Mexico Travel Warning

Mexico Travel Warning

U.S. citizens have been the victims of violent crimes, such as kidnapping, carjacking, and robbery by organized criminal groups in various Mexican states.
Nepal Travel Warning

Nepal Travel Warning

The Department of State warns U.S. citizens of the risks of travel to Nepal and recommends that they defer non-essential travel there following the 7.8 magnitude earthquake on April 25.
Central African Republic Travel W...

Central African Republic Travel Warning

The Department of State warns U.S. citizens against all travel to the Central African Republic (CAR).
Iraq Travel Warning

Iraq Travel Warning

The Embassy in Baghdad and the Consulates General in Basrah and Erbil are open and operating. This Travel Warning supersedes the Travel Warning dated August 10, 2014.
Jump&Go Portable Jumpstart and Po...

Jump&Go Portable Jumpstart and Power Supply Units Recall

The jumpstart?s lithium battery can overheat and cause the units to melt, catch fire and ignite nearby items, posing a fire hazard to consumers.
Nepal Travel Alert

Nepal Travel Alert

The Department of State alerts U.S. citizens of the risks of travel to Nepal and recommends that U.S. citizens in Nepal exercise caution when traveling in or planning departure from the country following the 7.9 magnitude earthquake on April 25.


In Online Travel, Size Matters

In Online Travel, Size Matters

In Online Travel, Size MattersFour Questions about the Future of Online Travel Agencies With Expedia swallowing Travelocity, Orbitz considering a sale, eDreams Odigeo in transition and Priceline stoking fears around the world, every online travel company and hotelier must confront a rising strategic reality: It's become a two-horse race, and the leaders are pulling ahead of the pack. Online travel agencies (OTAs) are the fastest growing distribution channel globally, and the two largest, Priceline and Expedia, outpace the market by no small margin. Combined gross bookings of the two jumped from 38% of global OTA sales in 2011 to 47% in 2013 (see Figure 1). And the continued, super-charged organic growth of Priceline's, as well as Expedia's assumption of the Travelocity volume largely in 2014 (and Australia's Wotif), mean global share of the two leaders will only accelerate in 2014 and 2015. Figure 1 The rest of the OTA market is growing, but at a pace far...
U.K. Proves Perfect Storm for Mobil...

U.K. Proves Perfect Storm for Mobile Bookings

The time is finally here: The majority of U.K. travelers own a mobile device, and travel companies have the mobile web and app experience down pat. And now, mobile bookings are beginning to flourish. By 2016, 25% of online bookings will be mobile, up from 12% just three years before. In Europe, the U.K. has the highest share of total web traffic from smartphones and tablet. Learn more about the U.K.'s mobile travel market with Phocuswright's U.K. Online Travel Overview Tenth Edition.
Mobile Travel Shopping Hits Tipping...

Mobile Travel Shopping Hits Tipping Point ? But PC Still Dominates Booking

Mobile devices have invaded the early travel planning funnel. During 2014, one third of U.S. leisure travelers used their smartphone to research where to go for an upcoming vacation while only slightly fewer, 32%, used the device to shop for travel products like flights and hotels. According to a new Innovation Edition publication, the growth in mobile travel shopping has been extremely impressive, up from 26% the prior year. While consumers might be breaking out their devices to research and plan their trips, the overwhelming majority still head to the PC (78%) when it comes time to book. Nevertheless, mobile booking is growing. One in four leisure travelers used their smartphone to book leisure in 2014, up from only 15% from 2013. "The industry has been very focused on mobile booking for quite some time now. And while that growth is exciting to watch unfold, it's only just part of the story," says Phocuswright's senior analyst, consumer research, Marcello Gasdia. "More...
Canada's Travel Industry Fails to K...

Canada's Travel Industry Fails to Keep Pace as Travelers' Mobile Expectations Accelerate

Home to one of the first leaders in the global smartphone revolution, the storied maker of the BlackBerry messenger and smartphones, Canada has been somewhat sleepy when it comes to the mobile travel revolution. According to Phocuswright's Canadian Online Travel Overview Third Edition: 2012-2016 (a European and Global Edition publication), gross bookings via mobile devices (smartphones and tablets) remain well below that of the U.S., Europe and even Asia, with mobile as a share of all online bookings still in the low single digits. "When it comes to mobile, Canada's travel industry – with a few exceptions – has let the consumer pass it by. The Canadian traveler is already there," said Phocuswright's vice president, research, Douglas Quinby. "Four in five Canadian travelers own mobile devices and a significant minority of travelers use their devices across a range of travel activities." More than 40% of mobile travelers researched local activities or destinations on...
Europe's Online Travel Market Will ...

Europe's Online Travel Market Will Expand 7% in 2015, Despite Economic Challenges

A new European and Global Edition study published by Phocuswright finds that European online travel gross bookings will march forward at a brisk pace in 2015, despite continued economic sluggishness and geopolitical turbulence. Optimism over Europe's recovery experienced in the first half of 2014 proved short-lived, as the French economy continued its slowdown into 2015 and Greece's fiscal woes continued to weigh heavily on Euro Zone stability. Despite these challenges, online bookings expanded by 8% in 2013 and will continue to climb at a similar pace through 2016, according to Phocuswright's European Online Travel Overview Tenth Edition. "While growth in the total travel market has slowed, there is still ample opportunity to shift market share between Europe's many travel intermediaries and suppliers," states Luke Bujarski, director, research at Phocuswright. Intense competition driven by disruptive innovation across all the major travel segments including air and...
Sputtering European Economy Halts H...

Sputtering European Economy Halts Holiday Spending Recovery

After climbing out from the depths of the global economic recession, Europe appeared to be on track for a lasting recovery. But despite some signs of progress, the region's economic rollercoaster continued in 2014, amid fears of a renewed slowdown in the region's largest economies. Branded as Europe's growth engine, Germany sputtered in the second quarter as the country's gross domestic product (GDP) contracted. Add to that geopolitical turmoil and deflation concerns, and it is clear that Europeans have plenty to be concerned about. According to a new European and Global Edition publication, consumer travel trends for 2014 are mixed, but positive indicators remain. Although travel incidence fell in France and the U.K., a larger share of German travelers took a leisure trip versus the previous year. And while Europeans in all three markets took fewer trips, they spent more, making cutbacks among those who did travel largely symbolic. Consumer travel trends reflect a varied...


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